This agreement becomes binding when submitted electronically or signed by you or once the Company has received your initial payment, whichever occurs first.
To cancel your booking, you must provide the Company with written notice of your cancellation. If the Company receives this notice more than 90 days* prior to your arrival at the Property, the Company will retain 25% of your total rental fee. If the Company receives this notice between 90-60 days* prior to your arrival at the Property, the Company will retain 50% of your total rental fee.
You must provide the Company with a valid credit card to act as collateral for any losses or damages to the Property (including its contents) during the rental period and the Company may charge such credit card up the amount of these losses or damages. Note that the Company will notify and discuss with you before any such charge is made. If you are required to pay an additional cash security deposit (indicated in your Payment Details), you will be refunded the deposit after we receive clearance from the Owner. While this usually takes 1 week, in a few destinations it can take several weeks before the Owner has cleared the payment for refund.
The individual booking the Property must be aged 25 years and older at the time of the booking, such individual must also be a traveler. All bookings made may be subject to age verification. Keycaribe reserves the right to deny reimbursement on the deposit and/or payment of the Booking in the event of an age requirement violation.
When requested by the Owner you must provide the identification of all persons travelling, as security measures differ from region to region. In the event in which you refuse to provide the proper identification, you hereby accept the risk of being refused access to the Property. All identification provided will remain confidential and will not be stored, transferred or used by any third party. In the event of an emergency or security alert, traveller information may be disclosed for safety purposes.
You are solely responsible for all damages, injuries and losses in connection with the occupancy or use of the Property by you or your guests. You must ensure that the Property and all furniture, fixtures and effects remain in the same condition and location as when you checked-in.
You cannot carry out any illegal activity at the Property or any activity that could be reasonably considered a nuisance or annoyance to the Owner or the occupants of neighboring land. Unless otherwise authorized by the Owner or the Company, you may not bring any animals to the Property. The total number of guests cannot exceed the number identified in this agreement or on the Company’s website. If the Property offers or has more rooms than you have rented, you agree that the Owner will have the right, at the Owner’s discretion, to decide which of the Property’s rooms will be made available to you and which will remain unused. Parties, weddings, receptions and other such functions which draw additional neighborhood traffic are not permitted at this Property. Any exception will require advance written permission, proof of insurance, and other requirements and fees as deemed necessary. No additional people beyond the maximum occupancy of the Property are allowed on the Property at any one time, unless disclosed to and agreed upon by Property Manager in writing.
The Company is an agent of the Owner and neither the Company nor any of its affiliated entities, shareholders, directors, employees, agents and representatives (“Affiliates”) is liable for any delays, accidents, damages, injuries or losses suffered by you, your guests or the Property. The Company and its Affiliates are not responsible or liable in any way for managing or maintaining the Property or for the actions or faults of the Owner or any other third party involved in the rental of the Property (including any provider of additional guest services or activities organized for you). In no event will the Company or its Affiliates be liable for any indirect, punitive, incidental, special or consequential damages arising out of or in any way connected with this agreement or the rental or use of the Property. If, despite the limitations contained herein, the Company or its Affiliates are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described herein, then the Company’s or its Affiliates’ liabilities will in no event exceed the greater of one hundred United States dollars or the total related rental revenue paid by you at the time of the occurrence. Furthermore, you acknowledge that any use of pool, hot tub and/or beach are entirely at your own risk. You acknowledge that children and all other non swimmers should be supervised at all times.
Following your booking, the Company may offer to help coordinate or organize certain guest services for you in connection with your property rental. You are under no obligation to book any of these additional guest services. The service providers are independent contractors and are not agents, representatives or employees of the Company. The Company and its Affiliates are not liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such service provider or for any personal injuries, property damage or other damages or expenses relating there to.
The Company offers travel products and services in a number of destinations and you are responsible to determine what, if any, documentation (including passports and visas) are required to travel to a particular destination. By offering travel products and services in particular destinations, the Company does not represent or warrant that travel to such points is advisable or without risk and is not liable for damages or losses that may result from travel to such destinations. Moreover, the Company is not responsible for weather or seasonal conditions, which may affect your use of the Property and surrounding areas, including, but not limited to, beaches and roads. The Company and/or its Affiliates cannot be held responsible for limited signal strength, absence and/or interruption in telecommunication services including, but not limited to, internet, phone, cable and satellite reception. We urge you to consult with governmental travel reports, including alerts, warnings and advisories, before entering into this agreement.
Neither the Company (including its Affiliates) nor the Owner will be liable for any damages, losses or injuries caused by conditions outside of that person’s control, including, without limitation, any fire, flood, hurricane, tsunami, war, revolution, terrorism, pandemic or change to any law, regulation or government policy.
We do not refund rents or deposits lost due to cancelled or shortened stays because of weather. Departures due to inclement weather do no warrant refund or rent or deposit. We suggest Vacation Travel Insurance during the hurricane seasons.
You should immediately notify the Company or the on-site property manager of any problems relating to the Property. The Company will reasonably endeavor to fix the problems but will not consider complaints filed after you have left the Property.
This agreement can be terminated by the Company immediately following any breach of the terms by you. Any change or amendment to this agreement, including, without limitation, an increase or decrease in the number of guests or an increase, decrease or other change to the rental period, must be made in conformity with the provisions of this agreement and, in all cases, is subject to the prior written approval of the Company, which approval may be withheld at its sole discretion. This agreement will be governed under the laws of Curacao and any disputes must be referred to a Curacao court. You cannot transfer or assign this agreement or any part thereof.